Software Installation Plans

Receive expert installation and training after your initial purchase to ensure your software is configured to meet the unique needs of your environment. To purchase a Software Installation Plan, contact a Jolly customer service representative or the vendor where you purchased your software.

Software Installation Plan (3 Hour Option)

  • Receive a training session of up to three (3) hours of service
  • Includes assistance by phone and/or remote meeting software such as GoToMeeting, to assist in the installation and initial configuration of the purchased Jolly software product
  • Includes advice and training on product functionality, as well as demonstrations to help customer get the most out of their purchase
  • Meeting must be scheduled with a Jolly technician at least 48 hours in advance
  • Installation and training session must be used within the 30 days of purchase
  • Session may be divided over multiple meetings at the sole discretion of provider
  • Service technicians will only be able to assist with the installation and initial configuration of Jolly software and systems, as well as related training
  • Due to variations in each unique IT environment, Service Provider does not guarantee complete installation within three hours
  • Installation services are provided by Basic level support staff

Cost: $500 Flat Fee

Software Installation Plan (1 Hour Option)

  • Includes the same scope of services as the above Software Installation Plan in a format of up to 1 hour
  • Intended for basic installations only

Cost: $200 Flat Fee

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